Thank you for visiting and shopping at skatelite.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Smart Post (Free Shipping)*||2-7 business days|
|FedEx Ground||3-5 business days|
|FedEx Overnight or FedEx 2-Day **||1-2 business days|
* Free Shipping only on clothing orders
** Overnight delivery is only available for orders with delivery addresses within the continental United States and Canada.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
skatelite.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
skatelite.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).
skatelite.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Only the payor of transportation charges (Richlite) can file a claim through FedEx.
Please save all packaging materials and damaged goods. Richlite will file the claim through FedEx.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.